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How Knock Transformed Veho's SDR Workflow

Results

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  • 46% increase in SQL conversion rates
  • Saved SDRs 4+ hours per day
  • Reduced lead qualification from days to minutes

Problem

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Veho’s inbound pipeline was flooded with unqualified form fills from consumers and drivers, creating bottlenecks for SDRs who had to manually review and qualify every submission. This slowed down the sales cycle and caused missed opportunities with high-value brands.

Solution

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Knock enabled instant lead engagement, automated qualification, and seamless SDR workflows, ensuring that only relevant brands were prioritized while eliminating manual filtering.

About
Veho

Veho is a technology-driven logistics platform that enables brands to provide fast, reliable, and customer-centric package delivery. With a nationwide network of drivers and AI-powered route optimization, Veho is transforming the way brands deliver to their customers.

Selling to:

Retailers

Sales Motion:

Sales-Led

Company size:

Mid-Market | Enterprise

Tools:

Quote

"Doing everything from Slack makes it so easy. It saves time and eliminates the frustration of chasing leads over email and cold calls."

Adam Silcox
,
SDR Lead at Veho

The challenge

Identifying and Engaging the Right Leads in a High-Velocity Inbound Environment

Veho’s website attracts three distinct audiences:

  • Consumers seeking support.
  • Drivers applying for jobs.
  • Brands—the company’s core focus and revenue driver.

Despite strong inbound traffic, Veho’s SDR team faced a major roadblock: the majority of form submissions came from consumers and drivers, not brands. Every lead had to be manually reviewed, with SDRs sifting through low-value entries before identifying relevant opportunities.

This process was:

  • Time-consuming: SDRs spent hours each day reviewing and qualifying leads
  • Inefficient: Valuable brand leads waited while SDRs filtered out noise.
  • Slow-moving: Outreach relied on email and calls, delaying engagement.

As Veho launched a new solution, inbound traffic surged—but so did irrelevant form fills. The company needed a faster, smarter way to engage high-value brands and convert them into pipeline.

The solution

Smart, Real-Time Lead Qualification with Knock

To address these challenges, Veho partnered with Knock to streamline inbound lead engagement, ensuring SDRs only focused on high-value prospects.

Knock worked closely with Veho to strategically place high-intent CTAs across key pages and landing pages, enabling:

  1. Instant engagement via messaging apps, removing friction from the buying process.
  2. Automated lead qualification, ensuring SDRs only spent time on relevant leads.
  3. Seamless disqualification, filtering out consumers and drivers automatically.
  4. Discovery and demo scheduling in chat, allowing SDRs to complete qualification without switching platforms.

When Veho launched a new product, inbound demand skyrocketed. Instead of overwhelming SDRs, Knock ensured they could efficiently manage the volume, engaging the right leads in real time while syncing all interactions into Veho’s CRM for full pipeline visibility.

The results

Higher Efficiency, Faster Conversions, and More Pipeline

Since implementing Knock, Veho has transformed its inbound sales process with immediate, measurable impact:

  1. 4+ hours saved per SDR per day, eliminating manual lead filtering and wasted outreach.
  2. 46% increase in SQL conversion rates, as SDRs now focus exclusively on high-intent brands.
  3. Faster pipeline acceleration, reducing lead qualification time from days to minutes, ensuring prospects are engaged at peak interest.

With Knock proving to be a game-changer, Veho is now expanding its use across more marketing assets to further enhance engagement and qualification.

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"Driving more traffic to the site is just step one. Knock allows us to complete the inbound funnel—turning that traffic into pipeline, even with the complex ICP of Veho."

Nicole Cruse
,
Director of Growth Marketing, Veho
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Real Success, Real Results

See how businesses like yours use Knock to turn marketing assets into high-converting sales channels.
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Ready to Supercharge Your Lead Engagement Today?

Ready to Supercharge Your Lead Engagement Today?
Contact Knock Team